Reviews total
Overview all ratings | |
---|---|
Overall rating | : 567 |
Average note | : Very good |
Overall Average | : 4.86 |
Detail ratings
What | Rating | Exactly | Number |
---|---|---|---|
Product | 4.79 | (554) | |
Shipping | 4.87 | (553) | |
Service | 4.93 | (547) | |
Website | 4.73 | (547) |
The ratings above are an aggregate taken from all reviews received.
Store Reviews by our customers
Your ratingAll comments / ratings
Comment
Review date 12.04.2019
Comment
Review date 21.04.2017
Comment
You can blame the mail but it does not help me
Review date 06.12.2014
Sorry to hear you have not yet received your package. Given the timeline below, and the increased volume of orders at this time of the year, we did our best to expedite its delivery:_br /_ Tue 02/12/2014 21:47 Order Placed_br /_ Wed 03/12/2014 11:25 Notified no Burgundy in stock, only Red, Blue and Black_br /_ Thu 04/12/2014 11:19 Notified we will ship Black instead following receipt of email_br /_ Thu 04/12/2014 15:44 Shipped by Royal Mail_br /_ Sat 06/12/2014 16:07 Email received notifying us of non-delivery_br /_ Sat 06/12/2014 17:45:25 Shop Review received_br /_ Were it not our busiest week of the year, we would have hoped to have been been able to turnaround the replacement and make last post on Wednesday rather than posting it on Thursday._br /_ Unfortunately Royal Mail do not guarantee next day delivery for items sent first class and at this time of year it is very difficult for them to process the increased workloads within their usual delievry windows._br /_ If the package does not arrive we will of course send a replacement and pursue the matter with Royal Mail._br /_ Apologies once again for not meeting your expectations.