Pricing and Payment
All prices shown on this website include VAT. All product prices and delivery charges are shown in UK pounds sterling and are subject to change without notice (please refer to our terms and conditions for further information).The carriage charge to mainland UK, excluding Highlands and Islands will be clearly displayed at checkout, so you will be fully aware of the total cost of your order before any payment is requested.
Electronic payments are authenticated at time of order and collected in full prior to shipping. (e.g. when paying by Credit Card, Debit Card, PayPal etc.)
We accept payment by Visa, Delta, Mastercard, Switch and Solo. Payment via cheque or postal order is accepted by prior arrangement - please telephone the shop for further details.
Card transactions concluded on this website are transmitted using industry standard SSL encryption. The secure servers are situated on a standalone private network completely isolated from other networks and connections. They have a single resilient connection to the Internet, which is serviced through dual dedicated ICSA compliant firewalls. The servers are further secured through "server lock" protection, with all credit card details encrypted through 3DES encryption. When you enter your order your browser will automatically inform you that encryption is being used. As a further level of protection, all data stored on the secure server is encrypted again and protected by a firewall, the specification of which has been recognised by the major banks. Your card details are kept confidential at all times.
Where goods are in stock, orders will be despatched next working day although we will endeavour to ship your goods the same day if the order is placed before 12.30pm. If your selected goods are not in stock you will be notified and we will give you an estimated delivery date.
Goods are despatched using Royal Mail first class post, or where appropriate our chosen carrier. Please note, prices displayed here are for UK mainland delivery only. For shipping costs to addresses outside of UK mainland, please contact us.
Up to £15.00 order value - Shipping charged at £2.40
Up to £75.00 order value - Shipping charged at £4.20
Over £75.00 - shipping is free of charge (within mainland UK, excluding Highlands and Islands).
Shipping costs are subject to change. Please check back here regularly for the most up-to-date prices. You will be made fully aware of the appropriate postage costs prior to completing and shipping your order. For delivery to Scottish Highlands, Isle Of Wight, Channel Islands, Northern Ireland, Irish Republic, Europe & Rest Of The World a member of staff will contact you prior to completing your order with confirmation of the costs.
You may return any goods which are unsuitable within 14 days of receipt. Returned goods must be in unused condition and complete with their original packaging. Charges incurred for return postage will not be refunded. Please ensure you have proof of posting in case of delivery problems. Refunds will be credited onto the card used for the original transaction and will be done so within 10 working days. This returns policy does not cover special order items, for example customised bowls (emblems/initials etc.) as we are unable to either resell the goods or return them to the manufacturer in this situation. We pride ourselves on customer service and will always try to resolve any issues that may arise during your transaction. Please do not hesitate to contact us either by telephone or by email. Contact details below:
Julian Haines Bowls Ltd
Bournemouth Indoor Bowls Centre
Kings Park Drive
Telephone: 01202 536059
Monday,Tuesday,Thursday & Friday 9.00 a.m - 4.00 p.m
Wednesday (Late Opening) 9.00 a.m - 8.00 p.m
Saturday 9.00 a.m - 2.00 p.m